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+32 (0)485 39 45 33

info@bettastep.com

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Our customer service team is happy to assist you. You can reach us through our contact page, by email, or phone during our business hours.

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+32 (0)485 39 45 33

How do I know which size to order?
Our size guide, available on each product page, will help you determine the right fit. We recommend measuring your foot and comparing it with our size chart for accuracy.
Can I exchange or return my dance shoes if they don’t fit?
Yes, you can. We accept returns and exchanges within 14 days of purchase, provided the shoes are in their original, unworn condition.
Do you offer shoes for both beginners and professionals?
Absolutely! Our collection caters to dancers of all levels, from beginners taking their first steps to professionals looking for high-performance footwear.
How long will it take to receive my order?
Delivery times depend on your location and selected shipping method. Typically, orders are processed within 1-2 business days, and shipping times vary from 3-7 business days.